Review: American Airlines Admirals Club Toronto (YYZ)

Coachella Series

by Anthony
5 comments
a room with a large bench and chairs

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American Airlines Admirals Club Toronto

During my recent trip to Palm Springs for the Coachella Music Festival, I had the opportunity to experience the American Airlines Admirals lounge at Toronto Pearson International Airport (YYZ) in Terminal 3. Since my flight to Chicago O’Hare (ORD) in First Class was scheduled for 6:30 a.m., the lounge opened at 5:00 a.m., making it a convenient option for some pre-flight relaxation.

people in a building with a sign and people with luggage

Admirals Club Toronto – Across from Duty Free

an elevator with a sign on the wall

Elevators to the Lounge

The lounge is near the duty-free stores at Terminal 3, Transfer Level. Access is granted with an Admirals Club membership, an American Airlines First Class ticket, a OneWorld business class ticket, or OneWorld Sapphire status.

AA Admirals Club Toronto – Layout

The lounge, though compact, is thoughtfully designed. Upon entering, I noticed the inviting brown leather seats arranged with white marble side tables and charging stations. To the left are additional seating areas featuring light brown and gray-toned couches, complemented by a large flat-screen TV.

a man standing in front of a desk

Main Entrance

a booth seating in a room

Large Leather Sofa-seats

Further into the lounge, a right turn leads to the business center, which includes a computer and printer set up next to a long white marble communal table with red chairs and another flat-screen TV. The restrooms are adjacent to the business center, with the buffet station located just to the left.

a group of people sitting in chairs in a room

Lounge Seating

a man sitting at a desk with luggage

Business Center

a group of people sitting in chairs in a room

Additional Seating in the Lounge

Despite the cozy atmosphere, the lounge’s size suggests it could reach capacity during peak times, which is something to consider for travellers during busier periods.

a long white table with red chairs and a television on the wall

Tall Chair/Workdesk Seating

AA Admirals Club Toronto – Food and Drinks

Given the early hour of my visit, the breakfast options were limited to a coffee station, Rice Krispie squares, bagels, English muffins, fresh fruit, and yogurt. Unfortunately, no hot food such as eggs, bacon, or sausages existed. This lack of hot options disappointed a business-class lounge, especially compared to other lounges at similar levels.

a room with tables and chairs

Seating options around food station

a buffet with different types of food

Cold Food options

a breakfast buffet with cereal and cereal in containers

Snacks and Soup

a tray of bagels and pastries on a shelf

Bread options in the lounge

The lounge also features a bar in front of the buffet, offering draft beer and spirits. However, the bar was not open when I was there at 6:00 a.m.

a man sitting at a bar

Lounge Bar

AA Admirals Club Toronto – Staff and Service

The lounge staff was welcoming and engaging. Jason, the lounge manager, greeted me personally and conversed pleasantly. He shared insights about upcoming changes to the food options at this lounge and other American Airlines lounges globally, which was encouraging to hear.

I also chatted with Andrew, the receptionist, who provided helpful advice about travel and lounges. He suggested considering an annual Admirals Club membership if I planned to fly with American Airlines frequently. The personable and attentive staff added a positive note to the experience.

Comparison with Premium Plaza Lounge

The Premium Plaza Lounge (PP), located next to the American Airlines lounge, opens at 5:30 a.m., 30 minutes later. Access is available with a Priority Pass card or an Amex Platinum Card. Curious about the differences, I visited the Premium Plaza lounge for a quick comparison.

The most notable distinction was the food selection. The PP offered a hot food station, including baked beans, breakfast potatoes, sausages, and scrambled eggs. It also had coleslaw, macaroni salad, yogurts, bagels, and breads as cold food options.

In contrast, the American Airlines lounge lacked hot food, a surprising letdown. Typically, airline-branded lounges like the Admirals Club are expected to surpass contract lounges like the PP regarding food quality and variety. However, in this instance, the PP outshined the AA lounge for breakfast offerings.

It’s worth noting that the Premium Plaza Lounge in T3 is popular—15 minutes before opening, there was already a line of over a dozen people waiting with their Priority Pass cards in hand.

Takeaway

Overall, the American Airlines lounge at YYZ is a quiet, comfortable space to relax before an early morning flight. Still, it has room for improvement, particularly in its food offerings. The lack of hot breakfast items was disappointing, especially compared to the Premium Plaza Lounge, which offered a more robust selection.

For those prioritizing a hot meal, the PPL is a better option. However, the AA lounge fits the bill if you want a peaceful environment and an earlier opening time. Based on my conversations with the lounge staff,  the lounge food will be upgraded soon, so I’m hopeful. I’d rate the lounge a 6/10, primarily due to its limited food offerings.

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5 comments

Anthony December 28, 2024 - 1:02 am

Thanks for the comment.

Given its size compared to the AA lounge at ORD which is massive that I went to next on my trip I would say that AA or even One World needs to work with YYZ to get a bigger dedicated space for its passengers, given so many One World flights leave from T3 at YYZ

Reply
DenB® December 28, 2024 - 8:57 am

There’s no reason to enlarge Admirals Club YYZ. It is there only for actual Club members and Business Class passengers on American flights to PHL, CLT, ORD, JFK, LGA, MIA, DFW. Nearly all flights are on regional jets with fewer than 20 seats in the cabin. It is rarely, if ever, crowded, unlike the lounge next door. Why would they enlarge it? It’s been the same size for 4 decades. Non-AA “oneworld” flights do NOT leave from the Transborder section of YYZ T3. BA, CX pax could not visit this lounge, no matter how large it was, because they aren’t US-bound. AA elites can’t visit it either. It is a very exclusive facility for a very small targeted group of people.

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DenB® December 27, 2024 - 5:41 pm

Admirals Club is superior to the Plaza Premium next door in the following respects: AAngels to help with AAdministrative matters, modern clean decor (Plaza Premium furnishings are older and shabby by comparison), not crowded (only members and J passengers may enter, not AA elites, not Priority Pass and similar membership schemes). Plaza Premium serves hot food in all their lounges, so if one needs a meal one can go there. But if one is satisfied with a snack and a drink, including much better tea and much better soft drinks (Coca-Cola Freestyle machine), and if one wants a superior seating environment, the Admirals Club is preferable.

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Anthony December 28, 2024 - 12:59 am

Thanks for the comment.
I will agree any Airline lounge is better than PP lounged thanks to their dedicated staff to help with Flight issues that are not available at PP lounges.

And yes less crowded in the AA lounge. There was a deep line forming before the PP lounge opened that was not there at the AA lounge.

Reply
CHRIS December 27, 2024 - 3:47 pm

This place isn’t a serious lounge…..never has been.

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