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The Ritz-Carlton Mexico City
The Ritz-Carlton, Mexico City, is a prominent hotel in the Paseo de la Reforma neighbourhood, right across from the historic Chapultepec Park. While many downtown luxury hotels feel enclosed by glass towers and a dense cityscape, this property delivers rooms and suites, located between floors 37 and 47, with sweeping views of lush green parkland, lakes, monuments, and the mountain ranges beyond. The hotel is a modern luxury retreat perched above one of the busiest and most culturally rich urban centers in the Americas.
Credit: Ritz-Carlton Mexico City
The hotel is part of a multi-purpose tower that also houses Ritz-Carlton Residences up to the 36th floor, with all guest rooms located above. If your room faces the park, you have a front-row seat to Chapultepec Castle, the Angel de la Independencia, and many notable landmarks. The immediate neighbourhood features several other luxury hotels, including St. Regis and Four Seasons, forming what could easily be considered the city’s luxury corridor.
Booking and Getting There
This was my first visit to Mexico City, and I wanted it to reflect the city’s luxury profile. Within Marriott Bonvoy, I narrowed my choices to the St. Regis and The Ritz-Carlton, both located within steps of each other. Over several months of tracking rates, I found that 65,000–80,000 points per night was pretty typical for both properties. For my dates, I booked a 3-night stay at the Ritz-Carlton for 235,000 points. I picked a deluxe Guest Room with Park View Terrace based on online reviews.
Standard Room Park View with Terrace (Credit: The Ritz-Carlton, MEX)
I flew from Washington Dulles (IAD) to Mexico City (MEX), arriving in the late evening. I opted for an Uber, which picked me up in the same area as taxis and took about 35 minutes to reach the hotel at 10 pm with minimal traffic. It’s worth noting that just last week, Mexico’s Supreme Court moved to prohibit ride-share services from operating at airports.
First Impressions and Check-In
Pulling into the designated drop-off zone, I immediately noticed the staffing levels and the Ritz-Carlton presence on the ground. Guests are welcomed at street level and directed to the check-in lobby upstairs. The arrival felt polished and well-managed. However, the check-in space itself was less impressive. Located on the 38th floor, the reception area is tucked away from the windows and offers no views. It’s fairly compact, and felt constrained when I arrived, with a 15-minute wait before being seen. Of the four counters, only two were operational and staffed.
Street-level entrance (Credit: The Ritz-Carlton, MEX)
Third floor – Concierge lobby
Check-in area – 38th floor
Service, once I reached the desk, was consistent with Ritz-Carlton standards, warm, professional, and thoughtful. My Platinum Elite status was acknowledged, and to my surprise, I was upgraded to a Corner Deluxe Room with a terrace facing Chapultepec Park. Upgrades at Ritz-Carlton properties are not frequent for Bonvoy elites, so this was an excellent outcome. The staff emphasized the room category and view as particularly desirable, and they were right. After receiving a bottle of water and my room keys, I took a separate set of elevators serving only guest floors to the 42nd floor.
Corner Deluxe Room with Park View and Balcony
The Corner Deluxe Room exceeded expectations in both layout and aesthetic. The entry opened into a living/lounge area with a curved sofa that comfortably seats four. The bedroom side included two queen beds, a coffee table with two accent chairs, and a full terrace with floor-to-ceiling sliding glass doors. The colour palette throughout the room leaned toward warm wood tones and understated contemporary elegance, not flashy, but refined and calming. It was easy to imagine spending hours here simply enjoying the panorama.
Corner Deluxe Room, Park view with terrace
Welcome amenity – dark chocolate treats
In-room Bar
Coffee and Tea station in-room
The terrace provided sweeping, uninterrupted views of Chapultepec Park, its tree-lined pathways, expansive lawns, and the castle perched above. Sunrises and golden hour were particularly memorable. While pictures don’t do justice to the views from the terrace, you may want to check out my Instagram account for the video coverage of the experience.
Terrace views (Credit: Ritz-Carlton MEX)
The wardrobe and storage space were generous, and the bathroom reflected the elevated luxury associated with the Ritz-Carlton brand. It featured a marble-clad double vanity, a large soaking bathtub, and separate shower and toilet rooms.
Wardrobe and storage
Double Vanity Bathroom
Soaking tub and shower room
Food and Beverage options
Because I had planned a couple of dinners at Michelin-recommended restaurants in the city (Quintonil and Pujol), my dining experiences at the hotel focused mainly on breakfast and one in-room dining order.
Samos Sabores Míos – Hotel Restaurant
Open kitchen concept
Breakfast was served at Samos Sabores Míos, the hotel’s primary dining venue, and the menu balanced traditional Mexican cuisine with international selections. My first breakfast was the “Divorciados” Chapultepec Eggs, served with an in-house mole that was deep, rich, and memorable. The next day, I ordered the “Divorciados” Chilaquiles with both red and green salsas, accompanied by salted Mexican beef. Both dishes were outstanding and demonstrated the level of care invested in the culinary program. The coffee was excellent, the service was attentive, and the pricing was surprisingly reasonable for a luxury property with both meals under $50 CAD each.
“Divorciados” Chapultepec Eggs
“Divorciados” Chilaquiles
On both mornings, I chose to sit on the outdoor terrace seating perched on the 38th floor, where the dining experience mirrored the views from my room.
One afternoon, I ordered in-room dining, which included mushroom empanadas and a traditional Tortilla soup. The empanadas were fine, but the soup was the standout, with deep flavour, and exactly what I hoped it would be.
Tortilla Soup with Empanadas
The hotel also features Sky Bar Carlotta Reforma on the 38th floor. Though I didn’t visit during my stay, it offers views similar to those from the guest rooms and the restaurant, and it stays open late into the night.
Other Amenities
The property does not have a full swimming pool but instead offers a spa-pool integrated into its wellness complex, along with an extensive spa treatment menu. The gym is well-equipped and, notably, also features views overlooking the park, making workouts feel brighter and more engaging.
The Ritz-Carlton Spa
Ritz Carlton gym
The Club Lounge, which I did not have access to, appeared inviting and thoughtfully curated. It offered five rotating meal options throughout the day, including breakfast, lunch, snacks, evening hors d’oeuvres, and a nightly chocolate course. Access is strictly limited to guests in Club-level rooms and suites. Marriott Bonvoy Elite status does not grant entrance at Ritz-Carlton properties.
Club Lounge (Credit: The Ritz-Carlton MEX)
One of the most distinctive amenities is not inside the hotel, but immediately beside it. Chapultepec Park was steps from the entrance, offering miles of walking trails, monuments, museums, and calm morning space, which was an invaluable complement to the hotel experience. My mornings began with early walks through the park, followed by coffee on my terrace.
Takeaway
My stay at The Ritz-Carlton, Mexico City, was enjoyable and memorable. While certain functional aspects, such as the ground-level entrance and check-in area, did not fully align with the brand’s luxurious promise, the core amenities, room quality, dining, atmosphere, and location were excellent.
The corner room with park-facing balcony was exceptional and would be reason enough to return. The hotel’s setting within the historic Paseo de la Reforma area, with immediate access to culture, nature, dining, museums, and nightlife, makes it one of the strongest options for travellers seeking refined luxury on a first visit to Mexico City.
I would return without hesitation, ideally to spend even more of my time simply enjoying the hotel itself.
Featured Image Credit: The Ritz-Carlton, MEX
