Review: the Sheraton Miyako Hotel Tokyo – a Peaceful, Comfortable Stay in Minato City

by Emily Birkett
2 comments
a hotel entrance with a large building

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Sheraton Miyako Hotel Tokyo Review: Booking

During my two-week trip through Osaka, Kyoto, and Tokyo this summer, I chose the Sheraton Miyako Hotel Tokyo for my three-night stay in the capital. Located in Minato City, the hotel is known for being family-friendly, peaceful, and offering understated luxury at a reasonable points rate.

a building with a lot of windows

Credit: Sheraton Miyako Hotel Tokyo

I booked a Premium Standard King Room for 33,000 Marriott Bonvoy points per night, totalling 99,000 points for the stay. While I would have preferred to use Marriott’s Stay for 5, Pay for 4 offer, I didn’t have enough points for a fourth night at this property (though I used that benefit in Osaka: Four Points Flex by Sheraton Osaka Umeda). At the time of booking, the Sheraton Miyako was one of the most affordable Marriott options in Tokyo on points, which helped solidify my choice.

a lobby with a reception desk and a couple of people

Hotel Lobby

 

Sheraton Miyako Hotel Tokyo Review: Arrival & Check-In

I arrived at the hotel shortly after 3pm by taxi. Japan’s public transit system is incredibly efficient – punctual, clean, easy to navigate, and connected to virtually every corner of each city – so I relied on trains almost exclusively throughout my trip. However, on this day, I had just traveled from Kyoto to Tokyo by Shinkansen and was navigating the busy station with a large suitcase, so taking a taxi made the final stretch far easier.

a man standing behind a counter

Front Desk Check-In

The arrival experience was smooth and stress-free. The main entrance features a clean, quiet, and spacious pick-up and drop-off area that can accommodate several cars at once. The entrance itself is simple yet elegant, opening into a large, beautifully designed lobby. I was greeted immediately by staff, who offered assistance with my bags and directed me to the front desk. All three check-in stations were staffed, and within minutes, I had my room keys. My Gold Elite status (now Platinum) was acknowledged, though I didn’t receive a room upgrade.

a room with couches and a vase of flowers

Lobby Seating Area

The lobby’s minimalist décor, soft lighting, and abundant seating create a calm, tranquil atmosphere. Business stations, lounge areas, and clear signage also help orient guests in the expansive space. Overall, the arrival and check-in process felt professional, warm, and efficient.

a room with a large wall and a large table and chairs

Hotel Lobby

Sheraton Miyako Hotel Tokyo Review: Premium Standard Room, 1 King
a bedroom with a bed and a desk

Premium Standard Room, 1 King

a bed in a room

Premium Standard Room, 1 King

a room with a window and couches

Obstructed View

For Tokyo standards, my Premium Standard King Room was surprisingly spacious, comfortable, and well laid out. It included a king bed, a dedicated desk, a small seating area, and large windows that let in plenty of natural light. The only drawback was the view: being on the third floor meant no cityscape, and my room faced a large exterior HVAC unit, which fully obstructed any scenery. While far from ideal, the room itself still felt serene and thoughtfully designed.

a desk with a telephone and a chair in a room

Room Amenities – Desk

The bathroom was especially luxurious compared to other hotels I stayed in during the trip. It included:

  • A deep soaking tub with a shower
  • A large vanity
  • High-quality amenities
  • A full self-care kit with face masks, bath salts, lotions, and other toiletries
  • A Toto-style bidet toilet (a Japanese staple, but notably nicer than average)
a bathroom with a mirror and sink

Bathroom

a bathtub in a bathroom

Shower & Bathtub

After long days exploring Tokyo in 30°C+ heat, returning to a room that felt like a calm retreat was genuinely refreshing. Everything was clean, well-maintained, and functional. I had no complaints about the room itself.

Sheraton Miyako Hotel Tokyo Review: Location

The biggest drawback – though a selling point for some – is the hotel’s location.

The Sheraton Miyako sits in a quiet residential area of Minato City. It’s close to Shinagawa Station by car or shuttle, but not directly walkable to major attractions. I personally enjoy staying in the heart of a city so I can walk to restaurants, cafés, and shops, and this location required more transit planning than I prefer.

To get around, I often walked a few minutes to the nearest bus stop and connected to the metro. For reference, the hotel is:

  • About 5 km from Shibuya (roughly 35 minutes by transit or a 1-hour walk – yes, I did it!)
  • Close to Meguro and Ebisu, but still transit-dependent
  • Very quiet and residential, ideal for travellers seeking a peaceful base

The hotel offers a complimentary shuttle to Meguro Station and paid shuttles to Haneda and Narita, which is convenient for airport transfers.

Sheraton Miyako Hotel Tokyo Review: Amenities

The hotel offers a solid range of amenities – nothing ultra-luxury, but everything you’d expect from a Sheraton and more:

  • Large indoor pool and a seasonal outdoor garden pool
  • Well-equipped fitness centre with cardio, weights, and stretching space
  • Access to an adjacent Japanese-style spa and sauna (fee applies)
  • Café California (Western and fusion dishes)
  • Shisen (Sichuan cuisine)
  • M Bar (cocktails and evening drinks)
  • Event and banquet spaces
  • A serene traditional Japanese garden
  • Bakery and café with grab-and-go options
  • Business centre and meeting rooms
  • Convenience store in the lobby
  • Shuttle service to Meguro Station
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Credit: Sheraton Miyako Hotel Tokyo

I didn’t use many of the amenities since I spent most of my time exploring Tokyo, but the dining venues looked appealing and consistently received strong reviews. Overall, the amenities make the hotel feel like a quiet, self-contained resort within the city.

Takeaway

The Sheraton Miyako Hotel Tokyo is a charming, peaceful, and well-appointed property that offers excellent value – especially on points. The rooms are spacious, the atmosphere is calming, and the amenities are more robust than those of many central Tokyo hotels in the same price range.

a hallway with a mirror and a mirror on the wall

Lobby Elevators

If you’re looking for a quiet, relaxing base with all the comforts of a full-service hotel, it’s a great choice. The only consideration is the location; if you prefer being in the middle of the action, the extra transit time will feel inconvenient.

a room with trees and flowers

Lobby Decor

For me, it was a comfortable and rejuvenating stay, and I’d recommend it to travellers who prioritize comfort, calm, and value over being in the centre of the city.

 

Featured Image Credit: Sheraton Miyako Hotel

2 comments

Michael K November 28, 2025 - 12:26 pm

I’ve stayed at that hotel many times probably over 30 nights. It is great value in Tokyo. The price is so much cheaper in currency or points that for me it makes sense to stay there and take some taxis or use the free shuttle. The building is old but the top 4 or 5 floors are renovated and quite nice. As you wrote, the rooms are larger than your typical Tokyo hotel, If you’re platinum they do give you access to a very decent lounge. I’ve lived in Japan for five years and travel there four or five times every year. One of my favorite sushi restaurants in all of Japan is in Meguro. It is called Katsu. It is worth a search and trip to.

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Emily B November 28, 2025 - 5:06 pm

I totally agree about the value, especially when you compare the points cost to other Tokyo properties. And yes, those larger rooms felt like such a luxury after a week of tiny hotel spaces in Osaka and Kyoto! I didn’t get to experience the lounge since I was only Gold at the time, but good to know it’s decent. I also found the shuttle super convenient.

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