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A few weeks ago, I embarked on a two-week vacation to Japan. My journey began with a 10.5 hour flight on AC26, and my first stop was Osaka, where I spent five nights. For this part of the trip, I stayed at the Four Points Flex by Sheraton Osaka Umeda. If you’re a traveller looking for comfort without breaking the bank, here’s why this hotel is worth considering.

Four Points Flex Osaka Umeda

Hotel Entrance
Four Points Flex Osaka Umeda: Booking
I booked my entire stay using Marriott Bonvoy points. Thanks to Marriott’s Stay for 5, Pay for 4 program, I got one night completely free – without needing to redeem points for it. For the remaining four nights, I redeemed 26,500 points per night, totalling 106,000 points for the entire stay. I reserved a double, non-smoking room. Overall, it was a good use of points for an extended stay in a major city.

Hotel Lobby
Four Points Flex Osaka Umeda: Arrival & Check-In
After an hour-long bus ride from Kansai International Airport (KIX), I arrived at the hotel around 6:30 p.m. The hotel is located on a quiet side street in Umeda but was still easy to find using Google Maps.

Front Desk
The lobby was compact but spotless, modern, and blissfully air-conditioned – much appreciated after walking in Japan’s hot and humid weather. There were two seating areas: one with a large, double-sided sofa, and another with a pair of chairs, a second couch, and coffee tables. The staff welcomed me warmly, and check-in was fast, friendly, and professional. I was quickly handed my room key and headed up to the 10th floor.

Lobby Elevators
Four Points Flex Osaka: Double, Non-Smoking Room

Room 1006
As expected, the double room was quite compact. Upon entering, there was a short corridor leading to the main area. The room included a double bed, a comfy chair, a desk chair, and a small desk attached to the wall. A flat-screen TV was mounted on the wall, and additional features included a mini-fridge, a safe, and a full-length mirror.

Double Room – Main Area

Double Room
There was a large window, but it was frosted, so there wasn’t any view to enjoy, which was a bit of a letdown. The washroom, located just off the entrance, was also small but functional. It had a toilet, sink with vanity, a mirror, and a deep soaking tub with an overhead shower. The water pressure was notably strong, which made for refreshing showers.

Double Room – Desk

Double Room – Washroom
While the room was tiny and certainly not luxurious, it served its purpose. I wasn’t in Japan to sit in my hotel room – I was there to explore, eat great food, and experience the culture. For that reason, the space met my basic needs perfectly. I’d definitely recommend it to fellow budget-minded travellers or solo adventurers. However, if you’re after a more upscale or pampered experience, this property may fall short of your expectations.

Washroom Amenities

Washroom Amenities
Four Points Flex Osaka: Amenities
While the Four Points Flex by Sheraton Osaka Umeda doesn’t offer a full suite of amenities, it covers the basics well for a comfortable stay. There is no fitness centre or pool on-site, so if those are non-negotiables for your trip, you may want to look elsewhere. That said, the hotel does provide practical conveniences that suit budget-conscious and active travellers.

Hotel Lobby – Seating Area
One of the most useful features for longer stays is the self-serve laundry room. I took advantage of it mid-trip, and the machines were modern, clean, and easy to use. It’s a great option if you’re trying to travel light or just want to refresh your wardrobe without seeking out a laundromat.

Laundry Room
The property also has an on-site restaurant and a small lounge area. While I didn’t try the food myself, the space looked clean and inviting, offering both Japanese and Western options for breakfast and light meals. Wi-Fi was included and worked well throughout my stay, and the elevators were fast and responsive – a small but appreciated detail.

Extra Amenities in the Lobby
This isn’t a hotel packed with luxury extras, but it delivers where it matters most: cleanliness, efficiency, and ease of use.
Four Points Flex Osaka: Location
One of my favourite aspects of this hotel was its location. Just a four-minute walk from Osaka Station (JR), it offered easy access to the entire city while still being tucked away on a peaceful side street. Despite being in the heart of bustling Osaka, the area around the hotel was surprisingly quiet, making it the perfect retreat after a busy day of sightseeing. Within minutes, I could walk to countless restaurants, shops, and a major shopping mall. Thanks to the nearby train station, getting around the city was quick, convenient, and incredibly efficient.
Takeaway
The Four Points Flex by Sheraton Osaka Umeda is a clean, comfortable, and affordable choice in the heart of Osaka. Its convenient location near Umeda Station makes it easy to access key tourist areas and day-trip destinations, such as Universal Studios and Nara. The staff are kind and professional, and while the rooms are small, they’re thoughtfully designed for short-to medium-length stays.

Double Room
This isn’t the kind of hotel you book for a romantic honeymoon or spa getaway. But for travellers focused on exploring the city, it delivers excellent value – especially if you’re booking on points. The Stay for 5, Pay for 4 deal really helped stretch my rewards and made my trip feel that much more efficient.
If you’re someone who prioritizes location, cleanliness, and affordability over frills and indulgence, this hotel will meet your needs well. It’s a practical base for a busy itinerary, and I wouldn’t hesitate to stay here again on a future trip to Osaka.