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chatbot

Technology
WestJet chatbot confused with positive review, sends customer to suicide prevention site

by Anshul September 25, 2018

September 25, 2018

In August, 2018, WestJet introduced their AI chatbot named Juliet – a digital travel assistant to help customers via Facebook …

Anshul
I hope that is the case. Don't fly either of them enough…
YYC
On the other hand, if DL could improve WS's customer service, ontime…
Anshul
Agreed - it's more my expectations than the actual property. It is…
MarkG
Hi New here. After reading some of your PH reviews it looks…